Col’Cacchio pizzeria has firmly established itself as a leader in the South African restaurant industry, renowned for its innovation, quality and outstanding customer service. The brand is now taking digital innovation to the next level with the launch of its e-learning staff training platform.
This online training solution produced in conjunction with Fuel has been implemented in all 31 Col’Cacchio pizzeria stores nationwide and is offering all staff fundamental food safety, hygiene and customer service tools in an engaging, interactive and accessible format. All employees work through a series of video clips on dedicated iPads that have been installed in the stores. As they successfully complete a module and answer a series of assessments they progress to the next lesson.
“Col’Cacchio pizzeria’s e-learning platform is used as a training tool to ensure training is consistent throughout the group, that information is available at the touch of a button at any time of the day or night, and provides our staff with the resources necessary to develop their restaurant and hospitality skills” explains Roslyn Mommsen, National Training Manager.
Col’Cacchio pizzeria’s e-learning platform has also been designed to extend beyond the working environment with extensive information offered to equip staff with the knowledge, resource and support service information needed to help them improve their life skills. Modules include coping mechanisms when dealing with abuse, HIV/AIDS awareness and prevention, first aid basics and basic banking to name a few.
Mommsen adds that Col’Cacchio pizzeria’s employees are part of their family and are their greatest assets. They are extremely proud of their staff and the mixture of talent, enthusiasm and experience they bring to the Col’Cacchio pizzeria brand.
“Our goal is to inspire and support staff to grow in the workplace, but at the same time we would like to equip them with life skill basics that they may not necessarily normally have access to. This information can in turn have a larger impact on perhaps their family, friends and the community. We believe that giving back to our staff is vital – if we can assist in any way by improving their personal lives, we will naturally have a happier and more productive team.” concludes Mommsen.
Visit www.colcacchio.co.za for more details
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